Carrie Alice
10 November 2026
Overall we've had a positive experience with Infiniti Properties so far. Coming up to 2 years in our current property and we've found them to be generally responsive and pro-active. We did have one minor complaint around how an inspection was conducted by one particular staff member, but they seemed to take my concerns and issues seriously and I was satisfied with the resolution.
We had an issue with our building secure door system, which wouldn't normally fall under the remit of Infiniti, but when I happened to mention it - as we don't have a factor - Anne offered to see if she could help. She spoke to our landlords who kindly agreed to pay for the repair to the door security system. We really appreciated her going above and beyond (also grateful to our landlords for helping out!)
Most recently we have been in touch with Brooke about some maintenance issues and she's been great at responding, communicating and finding solutions. She's always a pleasure to deal with and I appreciate that she's always approachable.








